Frequently asked questions

Method of delivery and price

By courier service – prices depending on the volume.

Terms and Conditions of Use

Using the services, you agree to the rules and conditions underlined in the text below.

 

Terms and conditions of delivery

By courier

Orders placed after 3.00 p.m. are processed on the next day

Method of payment

Bank payment

Terms and conditions of claims

Claims are permissible in case of discrepancy in:

size (e.g.: you order „М” – you receive „L”)

colour (e.g.: you order „black” – you receive „white”)

Goods will be exchanged immediately. In this case, goods will be exchanged at our expense

Security

Noone can see or edit your personal information without knowing your username and password. It is advisable to remember your password instead of writing it down! Passwords used on our site have to contain at least 6 symbols! Intervals and special symbols are not accepted.

Use

Each one of us has had the unpleasant experience of finding out that his favorite shirt has stretched incredibly or that his new sweatshirt has faded or shrunk after washing.

Therefore, we will give you some useful pieces of advice:

We recommend that you wash your clothes at a temperature up to 30 degrees or using a program for delicate fabrics. Thus, you will avoid creasing. Use washing detergents for color clothes. Bleaching is not allowed! Iron using slightly heated iron. When washing and ironing, the shirt has to be turned inside out. Exposure to strong sun while drying may damage the color of the fabric.